CEMax - Customer Engagement Suite.
Engage with customers how they want to, through chat, text, email, WhatsApp, and social media. Enable self-service channels and hear the Voice of the Customer in one unified platform.
Your digital transformation partner.
AI - Omnichannel
Learn how to easily connect with customers via AI Bots, WhatsApp, Email, Facebook, Text and other communication methods. AI virtual agent (chat bot) can provide information stored in MasterCard Open Banking platform and CEMax.
Digital Forms
Learn how digital forms are used to promote 24*7 self-service channels, automate processes and services. Increase customer satisfaction while Improving ROI and lowering TCO.
Case Management
In this demo you will learn how Open Banking works for you and provides an out-of-the-box innovative customer engagement solution. With built-in integration to Mastercard’s open banking platform, you can omnichannel engage with customers, support for workflow automation and have a Customer 360® view
About CEMax
This is not a demo, but a an overview about CEMax’s customer engagement solution suite and how CEMax and Mastercard Open Banking platform can work for you.
CEMax and Mastercard
Open banking powerhouse
This is a sample website built to show you how you use CEMax in your own company. In seconds you can have the widget in the left side corner in your own website and enable customers to engage the way they want to.
Contact us to schedule a personalized demo, where you can talk with CEMax’s professional team and learn more about how CEMax and Mastercard open banking can work for you.
Step 1
Step 3
Step 2
Step 4
CEMax modules
Copyright 2024 - CEMax Customer Experience Solutions LLC